I love my job. I still think it's such a God-given opportunity. How can I find another job like this? I like computers, but do not have an IT degree. Yet here I am in a somewhat-IT job. And there is such a great human aspect to this job. I get to play with computers, and at the same time, I can see how what I do plays a role in touching people's lives.
You know, I believe this is a niche market that could do with more exploration. IT plays essential roles in commerce, entertainment, education, and industry. Couldn't the same be true for the human services sector? Give us the tools, the training and the proprietary applications so common in the business world! Why are VWOs not empowered to harness IT the way the corporate world does so? Tools-wise, how many VWOs have an Exchange server, let alone a Sharepoint server? How many VWOs have a 1:1 PC-worker ratio in the first place?
Technologically, VWOs tend to be somewhat behind, sometimes relying on hand-me-downs in the form of hardware donations. Go to one, and don't be surprised to see Windows 98 running on a Pentium II. Don't be surprised if you see the sole copies of business-critical files being stored on harddisks that are approaching their MTTF (about to die). Don't be surprised if the whole office shares a 56.6kbps connection. Don't be surprised their staff use Hotmail for official correspondence.
You hear of doctors, lawyers, and other professionals giving up lucrative jobs to work in VWOs so as to serve the underprivileged. Seldom heard, but perhaps IT professionals can think along those lines? I got my job because the company didn't require an IT degree, just demonstrated proficiency. They figured that if the job required a formal IT background, they won't be able to get anyone, considering the remuneration. But imagine if these professionals didn't mind the pay, and they joined the human services sector!
Much of the work might be indirect, but it can have huge impact. A social service agency can generate as much information as a SME, but MIS departments are unheard of. Cabinets are aplenty. When the agency is blessed enough to have some IT capability, the furthest it goes is often a clutter of Office documents on a file server (if any). Where are the collaboration software? Project management software? Microsoft Access sits around but noone in the agency knows how to use it?
Come on! Let's have us some IT professionals! No jobs for them? Create them! The needs are there... Can't compete with the corporate world for talents? The ball is in their (professionals') court. We need the software engineer/IT manager/etc equivalent of the humanitarian doctor!